Sorry we ran into a problem while trying to install the product key 0xc0000022

Sorry we ran into a problem while trying to install the product key 0xc0000022. If this keeps happening, you should try repairing your office product (System error: 0xc004e016). if this keeps happening you should try repairing your office product. Oct 31, 2020 · Sorry we ran into a problem while trying to install the product key. 2- Disable add-ons: Go to file> options> add-ons, select COM and uncheck the first add-on marked, close word and perform your test. Open Task manager and close all the applications related to Microsoft Office. I have a service # 1050741865. Rest assured your problem will be resolved. Reset Microsoft 365 activation state. Jun 14, 2018 · 1. Let us know if you need further assistance. FischerRose. Microsoft Office Home and Business 2013. Sorry we ran into a problem while trying to install the product key. 2 Click Settings, and then click Office 365 settings. (We had the same problem on another computer of the same model in which we tried to install before uninstalling). Oct 11, 2023 · If the issue is regarding accessing Microsoft account, please follow below steps to reset local settings, 1. Do a safe reboot of the machine. Download the free version of CCleaner and run it against your registry and files to clear out any dead entries. Neither is repairing. office. Click Command Prompt (admin) Enter the following command: wmic path SoftwareLicensingService get OA3xOriginalProductKey. Sep 5, 2013 · If this keeps happening, you should try repairing your office product. N. Sorry we ran into a problem. (System error: 0xc06d007e)" The update is "Update for Microsoft Windows (KB3176929)" Return to Level1Techs. BTW, our computer has been having a separate problem for some time. I log into my account, enter product key (purchased carbon at Staples), key is recognized and validates product as Office 365 business standard, and when it tries to associate product key with my account, errors out. Then, right-click the S-1-5-20 folder and select Permissions. Follow the instructions under Option 2 in this article. May 31, 2017 · Microsoft Agent. On the right screen, right click >New and choose Dword (32-bit) Value. It came with a trial of Office 2010 I think it was. I will try to help you resolve it to the best of my abilities. Step 2: Check for multiple/trial version of Office installed on the computer by going to Start, Control panel and Programs and Features. To provide appropriate troubleshooting steps to resolve your concern, we’d like to ask which Updates are installed on the device. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Microsoft Office Home and Business 2019. After the restart I can no longer access any of the office products. If not run the Activation Troubleshooter there. HELP ME PLEASE!! "Sorry we ran into a problem" keeps appearing when I'm trying to install Office home & student 2013. sorry we ran into a problem while trying to install the product key. (system error Jul 14, 2021 · [SOLVED] Something went wrong MS Office | Error code 30088-11 | Sorry we ran into a problem May 25, 2018 · Office 365/2016/2013 activation error message: We ran into a problem while trying to install the product key (System error: 0x80070005 or 0x80070057) Jan 29, 2013 · I also have the "We're sorry. upon opening word, it will prompt me to login, i will login and it will show a display which says please wait while we login to your account, after a minute it will Jun 18, 2013 · Let me try and help you to solve this issue as soon as possible. On the resulting dialog, click 'Repair' - choose the Online Repair Nov 15, 2023 · When trying to join a meeting, I am repeatedly getting the following message "We ran into a problem. Aug 13, 2019 · Harassment is any behavior intended to disturb or upset a person or group of people. Try again in a few minutes. When I log into my account and select download I get the following error: Something went wrong. Now Office 365 won't launch: Something went wrong We couldn't start your program. 5 If you don't see The latest desktop version of Office, contact your admin. Apr 16, 2017 · I recently re-installed Windows 10 (first anniversary edition, then updated to Creators Update afterwards) and now I get the dreaded "Sorry, we ran into a problem while trying to install the product key. Once done, setup your Microsoft Office suite with your product key and Microsoft account. It appears that download process does not install the 2 files together in the same process. If further assistance is needed, we'll be glad to help. Here is the link for the Trail Version. It looks like the whole office 360 suit was un-installed by Microsoft. Did you try going to Programs And Features < Microsoft Office < Click On "Repair" Option At Header Of List? This will open a troubleshooter. It was recommended that I uninstall that before installing 2013 so I did. I have trying repair now but nothing happens. Copy and paste, or type the following command in the Open box, and then press Enter: services. 4 If you see The latest desktop version of Office, then you have an Office subscription assigned correctly. Apr 18, 2024 · If you browse this forum, you'll see a lot of reports of similar problems, though more often unrelated to add-ins; usually it's just regular folks using PPT in a regular way, but calling on any of the various cloud services built into PPT (inserting stock pictures/videos/icons, accessing Help, etc). Many third party applications also cause the problem like Tuneup Utilities, Abby Finereader, Kaspersky Anti Virus etc. com/services and check that If you have, then try to sign out and re-login again into Microsoft Office. B. Excel, Word, PowerPoint, nothing will open for me after I installed. If this keeps happening May 17, 2016 · I am trying to activate office and when I enter my email and password I get the below message: we ran into a problem while trying to install the product key. * Once complete conversation about this topic, kindly Mark and Vote any replies to benefit others reading this thread. System stated that program was installed. Uninstalling and reinstalling is not working. Click Microsoft Office in the list of installed applications. Sep 19, 2019 · Once it changes to Education version and restarts, go back to the same place to activate with the Product Key, or if it's a Digial LIcense it should activate itself after connecting to the internet. After uninstalling all Office versions, download, install and activate Office by following the instructions in this article. Jul 22, 2022 · This problem can occur when all the following conditions are true: An Office product was activated before the May Public Update was installed. Office 365 Keeps asking for activation even though I'm logged in. office_install Jul 26, 2022 · To check whether you have pending update, press Win + I and follow these steps: Windows 11: From the Settings app, select the Windows Update option, then click Check for updates. Click Start > Settings > Update & security > Activation > Change the product key then enter the new product key then Oct 23, 2013 · "We're sorry. in Regedit, KEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender. Dec 21, 2016 · Try turning Off your antivirus. If so, please try the following suggestions and check the details below. Oct 2, 2017 · 1 Sign in to the Office 365 portal. (System Error: 0xc004e01c) [Repair Now] results in the same message. If yes, proceed with the steps on screen and activate Office 365 – you may activate by signing in with your Microsoft Account credentials or your Product Key. (System error: 0x8000ffff)" Jul 13, 2023 · Enter the product key, click on Setup and then login to your Microsoft account The new installation is associated with this account Hence it is not required to keep the product key for the future use Jun 2, 2014 · 1. **Verify Product Key**: Double-check that you are entering the correct product key. Aug 19, 2018 · So while trying to do the repair via the USB device, the machine errored out several times. Nov 14, 2022 · The change had to be done only using the registry. When I push the repair now button, it does nothing and force closes my word. Jan 10, 2013 · Detailed error: Sorry, we ran into a problem while trying to install the produt key. Inside the Control Panel, navigate to Programs > Programs & features . Mar 20, 2014 · Harassment is any behavior intended to disturb or upset a person or group of people. Let us know if you need additional assistance. d. Pay monthly and all paid up. Sep 29, 2016 · If this keeps happening, you should try repairing your office product. Then went to Microsoft Customer Login. HP ProBook 470 G4. After completing this check if Office 365 prompts you for activation. Aug 3, 2022 · Coming soon: Throughout 2024 we will be phasing out GitHub Issues as the feedback mechanism for content and replacing it with a new feedback system. At the top, click 'Change'. Right click on the setup file and then click on ‘Run as Administrator'. Aug 5, 2022 · Kindly follow below steps to resolve the issue. Second file downloaded and problem fixed. Found only 1 of 2 files had been downloaded. The product key will be revealed, copy the product key then enter it. Open Control Panel - Programs and Features. Depending on the current operating system of your PC, execute step (2) Windows 10 – Click on Start button, which is located on lower-left hand side of the screen. I downloaded installation files “Office” folder into C:\Temp. In the pop-up window, select Save File and then from the upper-right browser window, select the downloads arrow > SetupProd_OffScrub. Dec 16, 2023 · Because, we forum community moderators have limited permissions, due to this reason, we are unable to collect certain detailed logs information in the public forum to protect data of Business tenant. I am upgrading from Office 2010 Home and business to office home and business 2013, when I run the set up file, the message "something went wrong Mar 2, 2018 · Uninstall all the older versions of Office using the easy fix tool. Start the software installation. Word it asks me to Buy, Producet Key or Sign In. Sorry for what has been happening. Jul 30, 2015 · After the windows 10 install I could access Office and everything worked. Windows 10: Go to Update & Security, and click Check for updates . I've also tried suggested fixes on different threads. Report abuse. I hope the above information helps. I sign in but then after a while I get Sorry we ran into a problem while trying to install the product key. May 2, 2017 · Have you tried to download and install the latest version and see if the same issue persists? If not, you may refer to this link . Mar 16, 2019 · Hello and thanks. Please try starting it again. Hello Austin. c. You can start Safe Mode using the F8 key during start up. I've tried the fix tool that is provided by Microsoft, it still didn't work. Please see this link for clear steps. Now, locate Microsoft Office from the list and right-click on it. Then went through the procedure or installing again. Sign-out of your Office account. Start by reviewing all the possible issues highlighted in the link below. . Office stopped working on this computer. There was an attempt to add another Office product (such as Microsoft Visio, OneDrive for Business, or Microsoft 365) or to reinstall an Office product on the same computer after the May Public Update Dec 13, 2021 · Based on the description, it seems like the issue happened when you click the download button from www. Jun 12, 2018 · For isolation purposes, we'd like to know if your computer is connected to a private server or you're using a personal one. We're sorry. I'm having the same issues I even spent 45 minutes on the phone to Microsoft and it still doesn't work in fact it wont even reinstall at all HELP PLEASE I NEED THIS URGENTLY. msc. Hold Windows key + R. I have to constantly repair and re-install it due to it giving me activation errors as soon as I open a office product (e. 20438 on my PC using ODT tool and my configuration Jan 6, 2018 · If this keeps happening, you should try repairing your office product. These errors can be caused by a combination of varying reasons, including: Slow or no internet connectivity. We ran into a problem while installing and couldn't continue" + "If another program is installing, please wait for it to finish and then click Retry". Please check if you can find any Microsoft 365 programs in Windows>Programs and Features. " I have tried to install it many times but this message keeps popping up. Office activated fine with new OS. Rename the "New Value #1" to DisableAntiSpyware. Sep 10, 2015 · FI. Apr 16, 2024 · Sorry, we ran into a problem while trying to install the product key. Jan 30, 2021 · Hi Chen-Ming, Based on the screenshot and the description, it seems like the PPT file can’t render in PowerPoint Online at your colleague’s end after you shared it with him. Jul 28, 2013 · Download and save the file on the desktop. We ran into a problem while installing and couldn't continue. Aug 30, 2023 · Fix Office errors 30029-4, 30029-1011, 30094-1011, 30183-39, 30088-4. Replied on May 31, 2017. We’ve listed the most common solutions Sep 22, 2013 · 3. I am so sick of this message, really. If any problems contact Microsoft Support phone or chat options here: https://partner. https://support. Oct 20, 2023 · Go to https://account. Hit Enter. Try to repair Office from the Control Panel. Sep 7, 2015 · Hi I've purchased a 365 renewal and received the order confirmation email. How do I fix this? Aug 11, 2020 · Thank you for the update, Steps: 1. "Sorry we ran into a problem installing the product key. Nov 26, 2013 · It never tells you what the problem that it ran into was. You can vote as helpful, but you cannot reply or subscribe to this thread. Created on September 9, 2015. Would be nice if some kind soul let me know how to make it work before I have to get the persuader on to the laptop. " So anytime I open Word it asks me to activate office, I put in my email and password then it almost instantly goes to this message. Jul 1, 2019 · Hi Kathy. 3. And : Source path: C:\Temp. Manually remove: C:\Users\<USER>\AppData\Local\Microsoft May 14, 2014 · BUT, while office is doing the "you can use office now, we are just doing some final touches" it does work, and is activated (at least it looks like it is activated). Created on August 25, 2013. Try uninstalling and reinstall from the Microsoft site. Nov 30, 2015 · Let us right click on the Office application icons (word or excel), choose ‘run as administrator’ and enter the product key and check if it works. Close them one by one and see whether it helps. Original Title: activating problems. Mar 24, 2014 · Harassment is any behavior intended to disturb or upset a person or group of people. Feb 1, 2013 · Had another go at installing. Microsoft Office Professional 2003. I'm Kleber. Something went wrong. Run the Office Uninstallation Tool (free from Microsoft HERE) to make sure everything is cleared out. |. If this keeps happening, you should try repairing your office product. Dec 24, 2020 · "Sorry, we ran into a problem while trying to install the product key. Completely uninstalled office, and Nov 10, 2017 · Press Windows key + X. Select the version you want to uninstall, and then select Next. Aug 9, 2020 · If this keeps happening, you should try repairing your office product" This thread is locked. Choose Change / Repair . When that finishes I get back to this frustrating circle. support Mar 27, 2020 · Uninstall ALL Office products (Visio, Office Pro+, Teams…) and reboot. I can install Office365 version 1902 Build 11328. (System error: 0x80070057). You should click online repair. Aug 10, 2016 · If this keeps happening, you should try repairing your office product. Jan 6, 2015 · Check if you were able to download and install Office 365 successfully. Mar 14, 2019 · 1- Try opening the word in safe mode: close the Office application. What now Microsoft, I paid for this product. Apr 11, 2023 · If you're able to see generated codes after logging in with the work account, then the app has been successfully installed. Aug 25, 2013 · AB. Restart the device and try to activate Microsoft 365 again. I think there is some serious glitch in the software and keeps throwing different errors at different times. Still doesn't work and comes up with the same response. Step 6 Item 2: one of the HKEY_LOCAL MACHINE did not exist (The English language edition) Upon reinstall, Office365 continues to have the same problem. May 19, 2013 · I am attempting to repair office and getting "sorry we ran into a problem while trying to install the product key. Step1: Stop and start or restart Microsoft Office Service following below mentioned instructions and verify the result: 1. 4. Earlier the fix was, a. 5. word). Download and install available updates. Hi Georgia, This issue can occur if the Desktop Experience component has previously been installed and uninstalled. confirmation, type the password, or click Continue. Apr 21, 2016 · Sorry you are having this problem. i recently did a system restore. It seems some kind of automatic Jul 19, 2017 · When I try to active my one month free trial version of Office, I get the following message: "Sorry we ran into a problem while trying to install the product key. 9. Apr 21, 2018 · Hi kovaxxx, it looks like your PC is not booting from the Installation Media . Oct 31, 2021 · -----Beware of scammers posting fake support numbers here. Jun 29, 2023 · Type "control" in Run and click Enter . com to install Microsoft 365 apps locally. b. If this keeps happening, you should Aug 22, 2013 · I have having issues installing Office Home and Business 2013 on a new computer. Right click on Word application and click on ‘Run as administrator’ and then try to activate Office suite and verify the status. Windows 8. Instead of trying to fight with it, I tried to do a fresh install on the existing hard drive with no joy. Click on Quick Repair and follow the on-screen instructions to initiate the repair process. Step 2: Follow the steps below and check if you find Office installed in the computer. In the search bar on the taskbar, type registry and click enter. Final fix was to replace the hard drive with a new one and do a fresh install and reload all software. I have same problem and have been working on this for 2 days. If this keeps happing, you should try repairing your office product. Second of all, I don't know how to repair my office product. If you are using Microsoft office on a Windows system, follow these steps to perform a full repair of your Office installation . Two security updates then downloaded and restarted the laptop. hi, i have a full subscription to microsoft office, i'm using the windows ten os. Also please include enabling your firewall. In the Windows Installer Properties dialog box, click Automatic in the Startup type list. Aug 17, 2022 · Firefox. Have you tried to use those generated codes to login the work account? If you still seeing errors or unable to use the code to log in the work account, kindly try to delete the app and try reinstalling it following below Feb 1, 2023 · This is complete BS. (System error: 0x80070005) Fix Sorry, we can't find this product key in our database (ERR_INVALID_TOKEN) or Sorry, we can't set up your account at the moment (ERR_MISSING_PARTNUMBER or ERR_PKPN_DETAILS_NOTFOUND) You'll see this error message if you enter a product key for a version of Office that isn't available for download from Office. Do a safe reboot. Insert the Bootable Installation Media, then go into your BIOS and make the following changes: Jan 30, 2016 · 8. Even if I do not like the idea of putting my hands in the registry cos this is not supposed to be my job, I tried to follow those steps but I am stuck at point 11: Jul 22, 2023 · If you are encountering issues with your Office 2019 product key not being accepted, there are a few additional troubleshooting steps you can try: 1. After diagnosing the scenario from the backend side, our technical support team will provide further information from their end. (System error: 0x80004005). can you yu please help. I have been trying to When trying to start a Microsoft 365 app, you might get this error. g. com Apr 10, 2020 · 1) 1) Use ODT tool to create a configuration file, select Office365 version 1902 Build 11328. Moderator. " Feb 2, 2013 · Something went wrong, Sorry we ran into a problem. microsoft. 1. To determine, if add-in is a problem start Excel in safe mode and see if problem has gone away. Sep 4, 2017 · Step 5 item 6: No Microsoft Office folder existed; Step 5 Item 8: "ClicktoRun" folder did not exist. 2. Mar 20, 2014 · A couple days ago, this randomly started popping up. com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b?ui=en-us&rs=en-us&ad=us&fromar=1. Harassment is any behavior intended to disturb or upset a person or group of people. I went into programs and features to repair the installation and I received this lovely message: Something went wrong. Threats include any threat of suicide, violence, or harm to another. Copy and paste, or type the following command in the Open box, and. My home computer is a Windows 10 Home operating system. Hold Windows key +R. Reference: Unlicensed Product and activation errors in Office: https://support Jan 31, 2017 · We suggest you try to uninstall and reinstall all products related with Microsoft Office on your computer. Also, have you tried to check if all Office apps were uninstalled properly prior to installing the product key for Office 365? We'll be looking forward to your response. Ensure that you have not mistaken any characters or accidentally mixed up numbers and letters. If another program is installing, please wait for it to finish and then click retry. Thank you . My computer does not have any of the Microsoft products downloaded on it so when I trouble shoot and it tells me that I need to remove the previous Microsoft applications, this is not doing me any good considering that I don't have any on this computer. I always end up getting this same message at the end when I try to actually run Excel or Word and I'm asked for my information. (System error: 0xc004e016)" Aug 4, 2018 · Hello, how are you, thanks for posting your concerns in the microsoft community, we will try to validate if your product key is genuine or pirated, likewise verify your microsoft account that has no errors that your email is the same that you used to create the microsoft account. 3 Locate the Assigned licenses area. Follow through the remaining screens and when prompted, restart your computer. Jan 24, 2013 · When I tried to activate the product (since some solution suggested that), it said the key is wrong , while the key has been checked multiple times by different persons. If you are prompted for an administrator password or for. exe. "I have tried using both the Teams app and Cloud but had the same Jul 28, 2013 · "We couldn't install office. If another program is installing, please wait for it to finish and then click retry". In the Registry Editor, expand the arrow next to HKEY_USERS and select the S-1-5-20 folder. See if you have any of them installed. Install any pending updates, then try again. Sep 11, 2013 · Replied on September 11, 2013. Update path C:\Temp. If found you may uninstall them and then try installing Office 365. Have you tried to disable any third party antivirus software or firewall and see if the same behavior occurs? Feb 18, 2013 · Ensure you have the disc/download link and the product key to re-install Office Step 2: Run the automated troubleshooter from the following article to remove all traces of the new Office installed on the system. problem while trying to Nov 15, 2015 · If this keeps happening, you should try repairing your office product. Click Start, click Apply, and then click OK. (System error: 0xc004e01c)" First of all, I don't have a product key, I used my email because that was one of the options. Make sure that you turn them on again. To do that: Click File> account> sign out > restart Word> log back If that does not work, then completely uninstall Office and then reinstall it. Here are some things you can try to fix the problem. 1 – Right-click on the Start button and select Search option. Dec 11, 2013 · I'm trying to install office home and student 2013, however when I press install it keeps saying something went wrong "sorry, we ran into a problem. Close all Office applications. Sometimes, add-ins can cause problems. Feb 11, 2014 · I am really disappointed with the product i purchased back in October/November, that being Microsoft 365 University version. Jul 15, 2013 · Hi, I purchase Office 365 via the Microsoft website. Dec 9, 2015 · sorry, we ran into a problem while trying to install the product key. (default Value Data is 0, leave it that way). Now when I try to go in to e. Microsoft Office Professional 2021. AbrahamGage. " My disk drive bombed. then press Enter: services. I have Office 365 personal account. Corrupt May 5, 2015 · Harassment is any behavior intended to disturb or upset a person or group of people. I have uninstalled, reinstalled, and repaired numerous times in numerous ways. 20438 with Semi-Annual update Channel. Jul 31, 2015 · Sorry, we ran into a problem while trying to install the product key. Thank you. Windows 10 Professional. If that does not work also turn off your firewall. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Did you try online repair? Let’s open Office application in administrator mode and then try to activate it and check if it helps. "Sorry, we ran into a problem while trying to install the product key. com/setup. Press the Windows + R key and type winword / safe and click OK. tm jk yt su uy gg wn ko os ii